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  • Home Individuals & Families Member Guide Employee Assistance Program

    Cigna Healthcare Employee Assistance Program

    Real support for real life. Confidential and no cost to you.

    Are you a member?

    Activate your myCigna account for access to all plan details and live, 24/7 support.

    Activate your account nowWhy activate your account?

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    Your home and work life impacts your health. Our Employee Assistance Program (EAP) provides access to work/life resources, and licensed clinicians. They can help you cope with a wide variety of concerns, from family and financial issues to substance use, emotional health, and stress. EAP services are also available to anyone in your household.

    Looking for Behavioral Health privacy forms?

    Visit Privacy Forms

    What EAP Services Are Available?

    If your employer purchased an Employee Assistance Program through Cigna HealthcareSM, you have access to help with the following types of concerns. To connect with EAP, log in to myCigna, or call the EAP toll-free program number provided by your employer.

    Emotional Health

    Learn how to manage stress, address depression and anxiety, cope with illness, and adjust to life challenges. Get referrals to licensed counselors for in-person or virtual short-term counseling assistance, marriage issues, parenting, childcare, and domestic violence.

    Home Life Referrals

    Get help with the demands of home and work through resources and referrals for child care, senior care, adoption, pet care, home repairs, and more.

    Legal Services

    Our legal services provide access to a nationwide network of participating law firms and attorneys, all in good standing with their local bar associations. Get an initial, no-cost consultation and a discount on legal fees for help with family law, real estate concerns estate planning, and more. Identity theft consultation services are also available. *Legal consultations related to employment-related matters are not available under this program.

    Financial Services

    Facing financial issues on your own can be overwhelming. Our EAP can connect you with financial consultants by phone for help with a range of financial concerns such as budget, debt consolidation, retirement planning, and more.

    Job and Career Support

    Get tips for managing work-related stress and change, professional development, and other concerns.

    Important Information:

    Our EAP offers 24/7 crisis triage services. If you or a loved one is in crisis, please call one of the numbers below.

    National Suicide Prevention Lifeline:
    Crisis Text Line: Text HOME to 741741 from anywhere in the USA.
    Cigna Healthcare Veteran Support Line:
    Cigna Healthcare customers: You can also call the number on your ID card, or contact your Employee Assistance Program.

    Visit our Knowledge Center to learn more about:

    This material is provided by Cigna Healthcare for informational/educational purposes only. It is not medical/clinical advice. Only a health care provider can make a diagnosis or recommend a treatment plan. For more information about your behavioral health benefits, you can call the member services or behavioral health telephone number listed on your ID card.

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    Product availability may vary by location and plan type and is subject to change. All health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, review your plan documents or contact a Cigna Healthcare representative.

    All Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group Corporation, including Cigna Health and Life Insurance Company, Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of North Carolina, Inc. and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of The Cigna Group Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT). The Cigna Healthcare name, logo, and other Cigna Healthcare marks are owned by The Cigna Group Intellectual Property, Inc. This website is not intended for residents of Arizona and New Mexico.

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