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  • Home Legal Legal and Privacy Information Accessibility Statement

    Cigna Healthcare Accessibility Statement 

    It is the policy of Cigna HealthcareSM to provide accessible services to our customers and the public, regardless of disability status. We strive to provide a more accessible digital experience and are building our website with accessibility in mind.

    We have incorporated accessibility features based on principles from the Web Content Accessibility Guidelines 2.0 Levels A and AA, including:

    • Providing text equivalents for all non-text elements, when applicable
    • Avoiding use of graphics to represent text
    • Ensuring meaning is not conveyed by color alone
    • Using tables to show tabular data

    Accessibility Assistance 

    If you are an individual with a disability who requires assistance to access our services you can call us at 1 (800) 853-2713. Please provide the Customer Service Representative with information about the nature of the request, as well as your contact information, such as an email, address, or telephone number where you can be reached.

    TTY/TDD Service (For callers who are deaf or hard of hearing)

    Dial 711 and follow the prompts, available 24 hours a day, 365 days a year.

    Comments, Suggestions, and Concerns 

    We are always working to ensure that our services are accessible to our customers and the public, including individuals with disabilities. If you have any comments regarding our website, suggestions regarding techniques we might employ to make your experience easier, or concerns about issues we may have missed, you can contact us at 1 (800) 853-2713. In your communication to us, please specify the nature of the accessibility issue you are raising, including the web page that may have presented an accessibility challenge.

    Third-Party Websites 

    Our website contains links to web pages hosted by third parties. Cigna Healthcare does not guarantee that any third-party websites are accessible and is not responsible for the content or accuracy of such websites, including but not limited to any accessibility barriers on such websites. For more information, view our Legal Disclaimer.

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  • Disclaimer

    Product availability may vary by location and plan type and is subject to change. All health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, review your plan documents or contact a Cigna Healthcare representative.

    All Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group Corporation, including Cigna Health and Life Insurance Company, Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of North Carolina, Inc. and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of The Cigna Group Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT). The Cigna Healthcare name, logo, and other Cigna Healthcare marks are owned by Cigna Intellectual Property, Inc. This website is not intended for residents of Arizona and New Mexico.

    Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna Healthcare website. Cigna Healthcare may not control the content or links of non-Cigna Healthcare websites. Details