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TheraCare program

What is the TheraCare® program?

TheraCare is a program that works with you to help you better understand your condition, medications and their side effects, and why itís important to take your medications exactly as prescribed by your physician. It is specifically designed for individuals using specialty medications (injectable medications and certain oral medications) for a number of chronic conditions.

Who is eligible?

The TheraCare program is available to CIGNA customers whose employers have elected to make the program available to its employees and their dependents. To determine whether you are eligible for this program, please consult your prescription benefit materials or contact the TheraCare team at 1.800.633.6521.

What diseases and / or medications does the TheraCare program support?

CIGNA's TheraCare program is designed to support individuals using specialty medications for a number of chronic conditions, including rheumatoid arthritis, multiple sclerosis, oncology and hepatitis C, among others.

As the list of conditions supported by the TheraCare program continues to grow, contact the TheraCare team today to find out if our program is right for you.

What are the benefits for enrolling in the TheraCare program?

There are several benefits offered to you when you choose to participate in TheraCare. Your TheraCare nurse and Therapy Support Coordinator will:

  • Work with you to monitor for side effects from your medications.
  • Work with you to reduce any barriers you may have to take your medications.
  • Coordinate new prescription orders and refills through CIGNA Specialty Pharmacy.
  • Work with you and your doctor to make sure that you receive laboratory monitoring of your medications.
  • Coordinate home nursing if you need training on how to self-inject your medication.

How do I contact the TheraCare department?

The TheraCare team can be reached at 1.800.633.6521 Monday through Friday, between 10 a.m. and 9 p.m. Eastern Time.