Cigna Environmental Policy Statement

Cigna Environmental Policy Statement

As a company whose mission is to improve the health, well-being, and peace of mind of those we serve, we take a precautionary approach to our environmental sustainability efforts. We believe that environmental stewardship also makes sound business sense as we are able to identify new efficiencies and make strategic investments that reduce our operating costs. We are committed to continuous improvement in alignment with ISO 14001 management principles to reduce our environmental footprint across the value chain.

We also aim to serve as a connector and catalyst for change to protect global access to healthy air, water, soil, and food. Because we are keenly focused on the connection between planetary health and human health, we consider managing environmental risks and opportunities to be important to our business. For example, climate change may present global public health challenges, such as those relating to extreme weather events, decreases in water supply, heat exposure, and declining crop yields.


This Environmental Policy Statement applies to all of Cigna’s global operations, inclusive of its owned and leased corporate offices as well as its pharmacy packaging and delivery facilities, and the employees and contractors who work in these facilities.

Environmental Stewardship

Greenhouse Gas Emissions: We aim to reduce carbon emissions in support of the 1.5 degrees pathway recommended by the scientific community and the United Nations Global Compact, by focusing on minimizing emissions associated with our real estate portfolio.

Energy: We use energy responsibly, and will continue to reduce energy consumption through enterprise-wide actions, including behavioral changes. We will also seek opportunities to increase the amount of renewable energy that we consume.

Water: We believe that access to clean, safe, potable water is a human right. We demonstrate water stewardship by reducing water consumption and utilizing water conservation strategies in high-risk areas.

Waste: We utilize the “reduce, reuse, and recycle” model to minimize our waste footprint and prioritize our largest waste streams, including paper and e-waste. We are also deepening employee engagement to divert company waste from landfills. Additionally, we responsibly handle, store, and dispose of all hazardous waste whenever applicable to our operations.

Supply Chain: We expect our suppliers to comply with all applicable environmental laws and regulations and we continue to enhance our responsible procurement practices by taking steps to integrate the consideration of our suppliers’ environmental sustainability into our purchasing decisions.

Distribution and Logistics: We focus on reducing emissions from the distribution and logistics associated with our operations.

Innovation and Best Practices: We continuously explore innovative solutions that reduce our reliance on natural resources and increase the efficiency of our buildings and activities, such as giving employees the option to telecommute where feasible and maintaining a real estate portfolio that includes LEED® and ENERGY STAR® certified buildings.

Stakeholder Engagement

Cigna Employees: We raise awareness about environmental stewardship among employees and empower employees to take action through job aids, information in the Employee Handbook, and the employee-led environmental action-oriented program called GreenSTEPS.

Health Plan Customers, Employer Clients, and First Responders: We empower customers to reduce their environmental impact by providing them with the option to receive paperless statements, submit claims online, use direct deposit, and view plan information through myCigna® and the myCigna® app. We will continue to support customers during extreme weather events through our Customer Disaster Response Program, and offer access to trained clinicians from Cigna’s Employee Assistance Program and on-site Critical Incident support.

Understanding that climate change and environmental risk pose unique challenges to health and public health systems, we will continue to enhance an online Disaster Resource Center for first responders, health plan customers, and employer clients.

Community Partners and Non-Governmental Organizations: We participate in and support local, national, and international discussions about climate change-specifically the connection between planetary health and human health through engagement with our community partners and non-governmental organizations, including the United Nations Global Compact, of which Cigna is a participant. We also provide support to communities impacted by extreme weather events through partnerships with credible, leading disaster relief organizations.

Responsible Governance

Performance Monitoring and Targets: We will continue to review our environmental performance annually and performance against targets for continuous improvement.

Transparency: We publicly communicate our environmental targets and progress to stakeholders annually through our Cigna Connects Corporate Responsibility Report and other external communications.

Business Continuity: We ensure that services to customers are not interrupted by extreme weather events by following the procedures set forth by Cigna’s Business Continuity Program.

Integration of Environmental Considerations into Business Processes: As our understanding of the ways that our business shapes and is shaped by the environment and climate change evolves we aim to continuously integrate environmental considerations into our business processes and encourage our suppliers to do the same.

Regulatory Obligations and Environmental Risk: We maintain programs and processes designed to promote compliance with identified environmental regulatory requirements. Additionally, we periodically and systematically review our environmental risk.

Executive and Board Management: We communicate our environmental performance to Cigna leadership, including reporting to the Corporate Governance Committee of our Board of Directors, CEO, and the Cigna Connects Corporate Responsibility Governance Council. Board-level oversight of Cigna’s Environmental Policy is provided by the Corporate Governance Committee. Cigna's Managing Director of Corporate Real Estate is responsible for annually reviewing and updating Cigna’s Environmental Policy.

Managing Director of Corporate Real Estate

January, 2020