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    Contact Numbers

    Individuals & Families Employers & Brokers Health Care Providers Cigna Healthcare Corporate

    Individual Medical and Dental Insurance

    If you are interested in buying insurance on your own, explore plans in your state.

    Current Customers with a Medical or Dental Individual and Family Plan:

    Customer Service
    Call the phone number on your Cigna HealthcareSM ID card
    24 hours a day, 365 days a year

    Lost Medical ID Cards

    24 hours a day, 365 days a year

    Lost Dental ID Cards/Dental Plan Questions

    24 hours a day, 365 days a year

    Cigna Home Delivery PharmacySM

    24 hours a day, 365 days a year

    Billing/Payments

    Monday - Friday, 8:00 am – 8:00 pm, Eastern Time

    TTY/TDD Service (For callers who are deaf or hard of hearing)
    Dial 711 and follow the prompts
    24 hours a day, 365 days a year

    Supplemental Insurance

    Request a Free Quote

    7 days a week, 8 am – 8 pm, ET

    Customer Service (current customers)

    Monday - Friday, 8 am – 8 pm, ET

    Or access your account online:
    myCigna.com

    TTY/TDD Service (For callers who are deaf or hard of hearing)
    Dial 711 and follow the prompts
    24 hours a day, 365 days a year

    Mailing Address
    Cigna Healthcare Supplemental Benefits
    11501 Alterra Parkway
    Suite 500
    Austin, TX 78758

    Behavioral Health

    General Information

    Monday - Friday, 9:30 am – 9:00 pm, Eastern Time

    TTY/TDD Service (For callers who are deaf or hard of hearing)
    Dial 711 and follow the prompts
    24 hours a day, 365 days a year

    Mailing Address
    11095 Viking Drive
    Suite 350
    Eden Prairie, MN 55344

    Cigna Healthcare Accident, Life, and Disability

    Family Medical Leave, Disability, and Term Life and Accident

    Group Universal Life

    Cigna Access

    24 hours a day, 365 days a year

    Billing/Payment
     (Option 2)

    TTY/TDD Service (For callers who are deaf or hard of hearing)
    Dial 711 and follow the prompts
    24 hours a day, 365 days a year

    If you are a broker, contact the insurance sales contact in your state

    View contact information for another state Select a State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachsetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming
    View Now

    Cigna Healthcare Voluntary Limited-Benefit Plans

    Accidental Injury, Critical Illness, or Hospital Care Claims

    Monday - Friday, 7:00 am – 7:00 pm, Central Standard Time

    TTY/TDD Service (For callers who are deaf or hard of hearing)
    Dial 711 and follow the prompts
    24 hours a day, 365 days a year

    Claims Mailing Address
    Cigna Healthcare Phoenix Claim Services
    PO Box 55290
    Phoenix, AZ 85078

    Employers

    If you are a current Cigna Healthcare client, please contact your client manager.

    For questions or more information about Cigna Healthcare, please select a sales office in your state:

    Cigna Healthcare Sales Offices

    View contact information for another state Select a State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachsetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming
    View Now

    Brokers

    Individual and Family Plan Brokers
    Learn about IFP offerings and the advantages of becoming a Cigna Healthcare broker or agent (outside of New Jersey).

    Phone Number

    Monday - Friday, 8:00 am – 8:00 pm, Eastern Time
    Or visit our broker website to get an online quote and review individual plans and pricing.

    Individual Insurance in New Jersey

    Small Group Brokers

    Phone Number

    To Become Appointed (outside of New Jersey)
     or email us

    Cigna Healthcare Small Group Sales
    Two College Park Drive
    Hooksett, NH 03106
    Fax: (603) 268-7973 or email us

    New Jersey:

    Small Group Sales

    Member Services

    Claims Mailing Address
    Cigna Healthcare
    PO Box 5200
    Scranton, PA 18505

    Eligibility/Billing
    Phone: 
    Fax: 1 (603) 268-7830

    Cigna Healthcare Employer Services
    PO Box 2010
    Concord, NH 03302

    Information for all other Brokers:

    Cigna Healthcare Sales Offices
    For questions or more information about Cigna Healthcare, please select a sales office in your state:

    View contact information for another state Select a State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachsetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming
    View Now

    To engage in a Cigna Healthcare Plan network, visit our credentialing page.

    Taft-Hartley

    If you have any questions or would like a proposal:

    View contact information for another state Select a State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachsetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming
    View Now

    Care Allies

    Corporate Headquarters

    1601 Chestnut Street, Two Liberty Place
    Philadelphia, PA 19192

    Investor Relations

    For answers to our most frequently asked financial questions, visit our Financial FAQ section.

    Institutional Investors and Analysts
    If you are a current or prospective investor in Cigna Healthcare and have questions about our business, please contact:

    Ralph Giacobbe
    Senior Vice President, Investor Relations

    Ralph.Giacobbe@TheCignaGroup.com

    Mike Crompton
    Lead Principal, Investor Relations

    Michael.Crompton@cigna.com

    Individual Shareholders
    If you are a current or prospective Cigna Healthcare common-stock shareholder and have questions about the Direct Stock Purchase Plan, dividend payments or stock transfers, please contact:

    Phone Numbers
    (domestic)
    (international)

    Mailing Address
    Computershare
    PO Box 505000
    Louisville, KY 40233-5000
    computershare.com/investor

    Current Customers
    For questions about your plan, coverage, reimbursements, and more, call the phone number on your ID card.

    Lost ID Cards

    Media

    For current press and media inquiries, visit our media resource center.

    Law Enforcement Officials and Medical Examiners

    For inquiries or requests, please email us.

    Cigna Healthcare Careers

    You can begin searching for jobs on the The Cigna Group Career website.

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  • Disclaimer

    Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of The Cigna Group Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna Healthcare name, logo, and other Cigna Healthcare marks are owned by The Cigna Group Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of The Cigna Group.

    All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna Healthcare sales representative. This website is not intended for residents of New Mexico.

    Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna Healthcare website. Cigna Healthcare may not control the content or links of non-Cigna Healthcare websites. Details